Unified Communications

Unified Communications integrates real time and non-real time communications with business processes and requirements based on presence capabilities, presenting a consistent unified user interface and user experience across multiple devices and media types. Unified Communications allows your Organisation to manage various types of communications across multiple devices and applications.

Zimbani can assist your organisation in planning, designing and implementing a Unified Communications system that is tailored to your needs. Whether you require an on-premise, managed or hosted solution, Zimbani can work you through the process of obtaining a Unified Communications system that meets your organisations business requirements.

Zimbani's consultants can assist your organisation in the planning and deployment of the common Unified Communication components:

  • Call control and multimodal communications
  • Presence
  • Instant messaging
  • Unified messaging
  • Speech access and personal assistant
  • Conferencing (audio, web and video)
  • Collaboration tools
  • Mobility
  • Business process Integration (BPI)
  • Software to enable business process integration